About

We import what the shelf needs

ZUCA retail represents and imports shelf management systems, point-of-sale technology and operating consumables for retail chains in Latin America. We work directly with the factories.

Factory

Direct relationship

We negotiate, specify and control production with the factory. The client deals with no overseas suppliers and no impossible minimums.

Custom

Tooling development

If your shelf needs a dimension that doesn't exist, the tool is developed and your reference produced. Almost nobody in the region offers this.

Judgement

We attend the German retail fair

We walk the German retail trade fair every edition to assess suppliers and see what is coming. What we offer is chosen, not found.

After the sale

Support with SLA

Preventive and corrective maintenance on a 24-to-48-hour service level agreement for the systems that need it.

What we actually do

The client tells us what they need to solve. We define the specification, negotiate with the factory, handle import, customs and logistics, and deliver the parts at destination. If the reference doesn't exist in the dimension needed, the tooling is developed and produced. After delivery, we provide technical support on the systems that require it.

What we don't do

We don't manufacture — we represent. And in-store installation is normally done by the client, by their own choice, though we can do it if they prefer. We say it plainly so nobody discovers an assumption halfway through a project.

Why we go to the German fair

Every edition we walk the German retail trade fair to assess suppliers, compare quality and see what is entering the market before it reaches the region. What we offer is chosen with judgement, not found in a search engine.